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ALBATROS & COVID-19: Shipping and Customer Service Update for You. Learn More
Common Queries
The Info You’re After
Refunds Rules ?
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Once we receive your item , we will inspect it and notify you that we have received your returned item , We will immediately notify you on the status of yuor refund after inspecting the item .
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If your return is approved , we will initiate a refund to your credit card .
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You will receive the credit within a certain amount of days , depending on your card issuer's policies .
Our return policy?
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You have three calendar days to return an item from the date you receive it .
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To be eligible for a return , your item must be unused and in the same condition that you received it .
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Your item must be in the original packing .
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Your item need to have a receipt or proof of purchase
Shipping Rules ?
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You will be responsible for paying for your own shipping costs for returning your item .
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Shipping costs are non-refundable .
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If you receive a refund , the cost of return shipping will be deducted from your refund .
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